Samsung & Turkish Airlines Introduce Smart Tagged Baggage Service for Travelers
A Smarter Way to Track Your Luggage
Losing your baggage during a trip is one of the most stressful travel experiences. Whether you’re flying for business or vacation, the fear of misplaced luggage can ruin your journey. To solve this long-standing issue, Samsung has launched a powerful new innovation in partnership with Turkish Airlines—the Smart Tagged Baggage Service. This system uses Samsung’s SmartThings Find technology to help passengers track and recover lost or delayed luggage with ease.
What Is the Smart Tagged Baggage Service?
The Smart Tagged Baggage Service is designed to make luggage tracking simple, accurate, and reliable. Passengers only need to place a Galaxy SmartTag inside their suitcase. If the bag goes missing, they can share a SmartThings Find location link with Turkish Airlines when submitting a lost baggage report. The airline staff can then view the real-time position of the luggage and recover it faster.
This service marks an important step in modern air travel, combining Samsung’s advanced tracking system with Turkish Airlines’ global reach.
How SmartThings Find Helps You Locate Your Bag
SmartThings Find uses two key technologies:
- Bluetooth Low Energy (BLE)
Helps nearby Galaxy devices detect the SmartTag and securely report its location.
2. Ultra-Wideband (UWB)
Enables precise, high-accuracy tracking—sometimes within inches.
With over 700 million devices worldwide participating in the SmartThings network, your luggage remains traceable even when traveling internationally.
New Feature: Upload a Photo of Your Bag
Samsung also offers the Change Device Image feature inside SmartThings Find.
Travelers can:
- Upload a photo of their real suitcase
- Replace the default SmartTag icon
- Help airline staff identify their luggage instantly
This reduces confusion and speeds up recovery in busy airport storage areas.
Why This Partnership Matters
Samsung brings world-class tracking technology, while Turkish Airlines operates one of the largest global route networks. Together, they provide a complete solution for:
- Locating delayed bags faster
- Reducing stress for long-distance travellers
- Improving airline service quality
- Bringing smart travel to millions of passengers
Samsung has also confirmed plans to expand this service to additional airlines in the future.
Benefits for Travelers
Here are the advantages passengers will enjoy:
- ✔ Real-time tracking of lost or delayed luggage
- ✔ Faster recovery thanks to shared location links
- ✔ Global coverage from millions of Galaxy devices
- ✔ Accurate identification through uploaded photos
- ✔ Peace of mind during domestic and international flights
This simple innovation can save time, reduce stress, and make travel far more comfortable.
The Future of Luggage Tracking Is Here
Samsung and Turkish Airlines have taken a huge step toward smarter and safer travel with the Smart Tagged Baggage Service. By combining SmartTags with the power of the SmartThings network, passengers now have a reliable way to locate their bags anywhere in the world. This partnership sets the standard for future airline collaborations and promises a better travel experience for everyone.
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